Cancel your plan

Every GID Front Desk plan and product is month to month. You can cancel online here, by email, or by text. There is no cancellation fee.

Your plan keeps running until the end of the month you already paid for, then stops. You won’t be charged again.

We don’t refund part of a month. The one-time setup fee isn’t refundable once we’ve started building.

Your website stays up until the end of your paid month. Ask and we’ll send you a copy of your site’s files and your photos. If the domain name is in your name, it stays yours.

Your New Customers list, reports and setup answers are yours too: ask and we’ll send them. To have us delete your information, see our data deletion page.

You can switch plans instead, for example from Growth to Starter, or keep only New Customers. Just tell us in the form below or message us.